🚚 Shipping & Delivery

At Muuming Tea, we are committed to delivering premium Chinese teas worldwide with a smooth, transparent, and reliable shipping experience. Please review our shipping and delivery policy below:

📦 Shipping Policy

• Orders over $99: Enjoy Free Worldwide Shipping.

• Orders under $99: A shipping fee of $29–$39 will apply, depending on the destination country. The exact cost will be calculated automatically at checkout.

🛃 Customs & Taxes

• We take care of customs clearance and all import taxes. You will not need to pay extra duties — your order will arrive safely and worry-free.

⏱️ Processing Time

• All orders are processed and dispatched within 1–3 business days.

• Once shipped, you will receive a tracking number to monitor your parcel in real time.

🌍 Estimated Delivery Time

• Major countries/regions (e.g., USA, Europe, Canada, Australia): 7–12 business days.

• Remote areas: 12–20 business days.
  (Please note: delivery times may vary slightly due to customs procedures or international flight schedules.)

✈️ Shipping Methods

• We partner with reliable international couriers and cross-border logistics providers to ensure safe, secure delivery.

• All parcels are fully trackable from dispatch to arrival.

🛡️ Customer Protection

• If your tea is damaged or lost during transit, please contact our customer service within 7 days of receipt. We will arrange a replacement, refund, or other suitable solution promptly.

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👉 Tips: To avoid delays, please make sure your shipping address and contact information are accurate before placing your order. If you have special shipping requests, feel free to reach out to our support team.